Privacy Policy

We may collect:

• Your name, telephone number, email address, property address, and mailing address.
• Information about your construction, restoration, inspection, insurance claim, estimate, or other service request.
• Photographs, documents, project details, contracts, estimates, and communications you provide.
• SMS messages, emails, call recordings, call transcripts, and customer-service communications. When calls are recorded, appropriate notice is provided.
• Website information, such as IP address, browser type, device information, pages visited, and form submissions.
• SMS consent records, including the date, time, source, and method by which consent was provided.

We use personal information to:

• Respond to inquiries and provide requested services.
• Schedule appointments, inspections, consultations, and project work.
• Prepare estimates, proposals, contracts, invoices, and project documentation.
• Provide appointment reminders, inspection updates, estimate follow-ups, project updates, and customer support.
• Process and administer construction and restoration projects.
• Maintain business records, improve our services, protect our company and customers, and comply with legal requirements.

We may disclose information to trusted service providers that help us operate our business, including website hosting, customer-management, communications, payment-processing, accounting, and technology providers. These providers may use information only to perform services on our behalf.

Information may also be disclosed when required by law, to protect the rights and safety of Axiom Contractors or others, or as part of a business transaction involving the company.

We do not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information, telephone numbers, and consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use communications service providers solely to deliver text messages on our behalf. Those providers may process information only as necessary to provide the messaging service.

SMS consent is not shared with third parties or affiliates.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We use reasonable administrative and technical safeguards to protect personal information. However, no electronic storage or transmission system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and satisfy legal, insurance, tax, and contractual obligations.

You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained when required for legal, contractual, accounting, insurance, or legitimate business purposes.

You may opt out of SMS messages at any time by replying STOP. You may also contact us directly with an opt-out request. For SMS assistance, reply HELP or contact Axiom Contractors.

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.